REDEEMED LIFE
COUNSELING, LLC

Online Phone Counseling

Your mental health shouldn’t be sidelined by a busy schedule or a long commute. At Redeemed Life Counseling, we bring professional guidance to you, offering flexible online and phone sessions that fit seamlessly into your life—whether you are at home, in the office, or traveling for work.

What is Online & Phone Counseling?

In our digital age, effective therapy isn’t confined to a physical office. Online and phone counseling are professional therapeutic services delivered through secure, HIPAA-compliant video platforms or over the phone. This approach eliminates the barriers of distance and time, allowing you to receive high-quality care from the comfort and privacy of your own space. Whether used as a standalone treatment or as a convenient complement to in-person sessions, our digital services are designed to meet you exactly where you are.

Who is it for?

  • Busy Professionals who need to fit therapy into a demanding work day.
  • Parents and Caregivers with limited childcare options or tight home schedules.
  • Frequent Travelers who want to maintain consistency in their counseling relationship.
  • Individuals in Remote Areas who may not have easy access to specialized local clinics.
  • Those more comfortable at home who prefer the familiarity of their own environment to begin their healing journey.

Benefits of Redeemed Life Online Counseling

  • Maximum Convenience

Skip the traffic and the waiting room. Log in from your laptop or pick up the phone at a time that works for you.

  • Consistent Support 

Maintain your progress even when life gets hectic, you’re under the weather, or you’re out of town.

  • Comfort & Privacy

Many clients find it easier to open up and share deeply when they are in their own “safe space” at home.

  • Flexible Hybrid Options

Choose a plan that works for you—mix online sessions with occasional in-person visits, or go 100% digital.

  • Seamless Integration

We use easy-to-use, secure technology, ensuring that the digital experience feels as personal and connected as sitting in the same room.

Talk To One of Our Counselors

How Online Counseling Can Help You or a Loved One

Digital counseling ensures that support is always within reach, making “happiness and health” an achievable priority.

  • Eliminate Treatment Barriers – Remove the stress of travel, parking, and scheduling conflicts that often prevent people from seeking help.
  • Maintain Confidentiality – Receive professional support without the worry of being seen in a local clinic waiting room.
  • Build Momentum Faster – Easier scheduling often leads to more consistent sessions, which helps you reach your therapeutic goals sooner.
  • Bridge the Distance –  Access the specific counselor you want to work with, regardless of where you are located in the state.
  • Empower Your Agency – Choose the medium—video, phone, or even starting via email—that makes you feel most empowered to speak your truth.

Your Path to Healing: What to Expect

Getting started online is just as simple and secure as an in-person visit.

1. The Discovery Call Determining the Fit.

We’ll discuss your needs and ensure that online or phone counseling is the appropriate and most effective medium for your specific goals.

2. The Tech Setup Secure & Simple.

We’ll provide you with a private, secure link for your sessions. There’s no complicated software to download—just a simple click from your phone, tablet, or computer.

3. Your First Session Connection from Anywhere.

You’ll meet with your counselor in a virtual “room.” Together, we will craft a counseling plan that respects your preferences and delivers the results you’re looking for.

Frequently Asked Questions (FAQ)

Is online counseling as effective as in-person therapy?

Yes. Numerous studies have shown that video and phone counseling can be just as effective as face-to-face sessions for a wide range of issues, including anxiety, depression, and stress management.

Is the connection secure and private?

Absolutely. We use HIPAA-compliant platforms that feature end-to-end encryption. Your privacy is our top priority, and your digital “room” is entirely private.

What do I need for an online session?

All you need is a reliable internet connection and a device with a camera and microphone (like a smartphone or laptop). We recommend finding a quiet, private space where you won’t be interrupted.

Can I switch between online and in-person sessions?

Yes. We pride ourselves on flexibility. If your schedule changes or you simply want to meet in person for a specific session, just let your counselor know, and we will accommodate your preference.

Do I need to live in Texas to receive online counseling?

Our counselors are licensed in Texas, so you generally need to be located in Texas at the time of your session. If you travel or move out of state, let us know so we can talk through your options.

Should I choose video or phone sessions?

Video sessions let you and your counselor see each other, which many clients find more personal. Phone sessions are a good option when privacy, internet access, or comfort make video harder. You can use whichever works best for you.

Which services are available online?

Most of our talk-based services, including individual, couples, family, CBT, mindfulness, and life coaching, can be done online. Some approaches, such as neurofeedback and Emotional Transformation Therapy, require in-person sessions at our Argyle office because they use specialized equipment.

Can couples and families meet online?

Yes. Couples and family members can join the same video session, whether together in one room or from different locations.

Is online counseling a good fit for children and teens?

It depends on the child. Many teens do well with online sessions, while younger children often benefit more from in-person, play-based counseling. We will help you decide what makes the most sense for your child.

What happens if my connection drops during a session?

It happens occasionally. Your counselor will try to reconnect right away, and if video is not working, you can finish the session by phone.

What if I am in a crisis?

Online and phone counseling are not crisis services. If you are in immediate danger or thinking about harming yourself, call or text 988 to reach the Suicide and Crisis Lifeline, or call 911.

Can my faith be part of online counseling?

Yes, if you would like it to be. Clients who want their Christian faith integrated into therapy can request that for online sessions just as they would in person.

Does insurance cover online counseling?

Coverage for online counseling varies by plan. Contact our office and we will help you understand your benefits and any costs that may apply.

What are your office hours?

Our office is open Monday through Friday, 8:00 AM to 5:00 PM. Call 940-222-8552 to ask about online or phone session availability.

How do I get started with online counseling?

Call 940-222-8552 or reach out through our website to schedule a free phone consultation, and we will help you set up your first online or phone session.